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The Ecommerce Chatbot: How They Work and How to Create One

Aquire

JANUARY 6, 2022

Often, their job is to provide immediate 24/7 customer service, answer questions, and offer up helpful product information or order assistance. Chatbots are available 24/7 to provide instant real-time customer service. Chat transcripts and surveys provide data to better understand your customers’ queries and pain points.

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