Hodusoft
OCTOBER 19, 2023
million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. Omnichannel Communication: Omnichannel Communication is another technological advancement that allows the integration of multiple communication channels into a unified system. million in 2022 to US$34, 570.73
Aquire
NOVEMBER 17, 2021
percent annually from 2021 to 2028. You can implement them on a small scale first to gauge your audience’s reactions and build your brand image as innovative and customer-centric. . Like IKEA has done, using augmented reality can help your brand appear more innovative and technologically savvy. Omnichannel is the future.
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Aquire
JANUARY 6, 2022
percent from 2021 to 2028, and reach a whopping $24.4 billion by 2028, according to Meticulous Research. To make sure video chat works well as a customer service tool, consider the following best practices: Aim for omnichannel. It’s already gained huge traction, but it’s set to get even more popular. billion by 2027.
Hodusoft
NOVEMBER 22, 2023
Increase ROI of BPO with Omnichannel Contact Center Software Excellent customer service is just as important as excellent marketing efforts. One such tool is omnichannel contact center software. In this blog post, we will delve into the role of omnichannel contact center software in increasing the ROI of BPOs.
Hodusoft
MARCH 21, 2024
from 2021 to 2028. HoduSoft offers HoduCC- Omnichannel CX Suite, designed to enhance BPO operations. Globally, the BPO industry plays a pivotal role in driving efficiency, agility, and competitiveness thanks to its resilience, adaptability, and focus on innovation. billion in 2019 and is expected to grow at a CAGR of 7.4%
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