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51 Amazing Chatbot Use Cases By Industry and Function

Aquire

JANUARY 16, 2022

Chatbot use cases for customer feedback. Chatbots can collect customer feedback automatically. They can use surveys or communicate with customers to register complaints or wishes, thus helping capture the voice of the customer. . Chatbot use cases for marketing. Chatbots can make personalized recommendations.

Government 52
Government Healthcare Retail AI 52
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How to Enhance CX in Retail With Customer Feedback?

SurveySensum

JULY 20, 2023

By asking customers about the challenges they are facing while shopping from you. Because if you don’t know what made your customers leave in the first place, how can you solve it? So start listening to the voice of the customers. All the more reason for you to consider optimizing your retail customer experience.

Retail 52
Retail Customer Feedback CX Social Media 52
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