Hodusoft

JANUARY 3, 2024

Everything You Need to Know About Contact Center as a Service (CCaaS) The introduction of Contact Center as a Service (CCaaS) heralded the beginning of a new era. An era where small and medium-sized businesses could provide similar customer service as their larger counterparts. billion by 2030.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Ameyo Callversations

JUNE 28, 2022

As per statistics , the global customer experience management market size is expected to grow at a CAGR of 18.1% from 2022 to 2030. If you are struggling to keep up with the customer communication needs of your business, the chances are that your communication stack is the reason that holds you back. – HubSpot.

Contact Center 52

Contact Center Omnichannel AI Sales 52

1 to 1

SEPTEMBER 27, 2021

The UK’s EV charging market is expected to grow by 29% year-over-year through 2030 according to Delta-EE, an energy market research consultancy. We see more complex EV post-sales calls into the contact center among our clients compared to calls about traditional internal combustion engine (ICE) vehicles.

Manufacturing 26

Manufacturing Omnichannel Touchpoint Sales 26