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10 Ways AI is Revolutionizing the Logistics Industry

Customer Think

MARCH 3, 2024

The logistics industry, the backbone of global trade, is undergoing a significant transformation driven by artificial intelligence (AI). This powerful technology is reshaping every aspect of the supply chain, from optimizing routes to automating warehouses and predicting customer demands. billion by 2031, and it’s […]

AI 60
AI Artificial Intelligence Technology Technology 60
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How Artificial Intelligence is Changing CX in the Contact Center

Fonolo

JANUARY 17, 2023

The cost savings AI offers makes the move to more automation inevitable. Gartner reports that AI chatbots alone can save the contact center industry up to $80 billion in annual labor costs by 2026. By 2031, the savings could grow to $240 billion. It’s clear that AI’s impact on customer care and CX will be profound.

Artificial Intelligence 154
Artificial Intelligence Contact Center CX Machine Learning 154
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