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From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX

SugarCRM

But there still is a question: How can companies make customer data actionable to transition from a reactive to a proactive CX approach? Discover some insights in this article that will help you use AI CRM insights to grow your business and accelerate your CX efforts.

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How to Create Outstanding Customer Experiences in the 2020s

SugarCRM

We’ve seen how Artificial Intelligence (AI), Virtual Reality (VR), and now the Metaverse enhance customer experiences and take them on journeys they have never been on before. Embrace Artificial Intelligence (AI). Those embracing new customer experience technologies are excelling in customer retention rates.

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Mastering Sales ROI in Manufacturing: Navigating Through a Sea of Data with Strategic Analytics and Reporting

SugarCRM

Such tools use artificial intelligence to offer your company a series of benefits: Get full situational awareness of your business and customers based on historical data and customer journeys. For example, SugarCRM steps in to translate that data into actionable insights.

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IP PBX Software- Optimizing ITSP Call Management for Superior Customer Experiences

Hodusoft

Easy Integration: The IP PBX system can be integrated easily with CRM Customer Relationship Management (CRM) systems and other business tools for enhanced customer interactions. Redundancy and Reliability: With redundant and failover mechanisms, IP PBXs ensure high availability and minimize downtime, ensuring uninterrupted service.