Actionable Insights Case Management Customer Retention NPS 
Confirmit
OCTOBER 30, 2018
Philadelphia Insurance uses Confirmit’s VoC solution, to listen, analyze and act on customer and agent feedback. A coordinated approach ensures that the company mines actionable insight from every point of the customer lifecycle, from the sales process through to back-end transactional pieces such as claims and problem resolution.
SurveySensum
NOVEMBER 11, 2021
Moreover, the teams’ guide you on which touchpoints to capture feedback on and which metric is suitable for your objectives such as NPS, CES, CSAT, train you or your teams on how to close the loop and guide you on how to combine business data and CX data to get buy-in from your management to take action. Easy to use.
Expert insights. Personalized for you.
40 
Let's personalize your content