SurveySensum

SEPTEMBER 14, 2023

5) UserVoice Real-Time Feedback User Activity Insights Session Replays Free trial available Starts at $699/mo annual agreement 4.5 (5) 5) Mopinion Comprehensive Feedback User-Centric Insights Versatile Survey Campaigns Free trial available Starts at € 259 per month 4.1 (5) 5) Doorbell.io

Social Media 52

Social Media Start-ups Sentiment Analysis Actionable Insights 52

SurveySensum

SEPTEMBER 14, 2020

Serve digital CX with new innovative technologies such as AI chatbots, intuitive applications, quick sentiment feedback with NLP, text and sentiment analysis, comprehensive CX platforms, and more. . Turn this feedback into actionable insights and make data-driven decisions to retain your customers and acquire new ones!

Customer Experience 59

Customer Experience Sentiment Analysis Social Media CX Transformation 59

SurveySensum

AUGUST 3, 2023

The platform employs AI-driven Text Analytics software to gauge customer sentiments accurately, providing deeper insights into customer emotions. Medallia’s robust analytics engine transforms data into actionable insights, empowering you to make informed business decisions. Specialized in conducting NPS surveys.

B2B 52

B2B NPS Text Analytics Net Promoter Score 52

SurveySensum

FEBRUARY 14, 2024

Having the right tool is essential as it enables effective collection and utilization of employee feedback, turning it into actionable insights for exceptional employee experience that directly impacts business growth. With this businesses can tap into these insights and make informed decisions that benefit the organization.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

SurveySensum

FEBRUARY 24, 2023

Utilizing an omnichannel customer feedback survey platform can help streamline this process for online surveys. If you want to boost your customer satisfaction like Mercedes Benz, consider using SurveySensum to turn customer feedback into actionable insights. As a result, their customer satisfaction score increased by 30%.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Customer Feedback CRM 52

Zonka Feedback

OCTOBER 1, 2022

Do a good Sentiment Analysis of your customers and try to understand what they feel about the experience they get using your product and service. The next step is to convert Product Feedback into actionable insights so that you can utilize it in the best way to make product improvements and enhance customer experience.

Social Media 96

Social Media Net Promoter Score Customer Satisfaction NPS 96

SurveySensum

APRIL 21, 2023

Text Analytics: SurveySensum uses AI-driven sentiment analysis to help understand the emotions behind the open-ended responses. This gives users deeper insights into respondents’ opinions and feelings, ultimately helping to improve the overall customer experience.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52