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Structured Data Customer Journey Map Net Promoter Score Touchpoint Customer Relationship CRM Customer Feedback Social Media Customer Satisfaction CX More Related Topics >
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Lead generation: What it is and how to master it

Zendesk

APRIL 16, 2021

Various advertising, marketing, and sales strategies can be used to spark interest and generate leads. So, if a B2B company typically targets businesses of a certain size, type, or industry, that should be reflected in their criteria. How to create lead gen forms that minimize friction. What is lead generation?

Social Media 98
Social Media B2B Sales Start-ups 98
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What’s a Customer Journey Map? Template & Crash Course

PeopleMetrics

MAY 12, 2022

These streamlined and differentiated experiences are what bring customers and clients back (in any B2B, B2C, broad, or niche context), and journey mapping is how you create and manage them. They encounter your business through some form of advertising, marketing, or word of mouth.

Customer Journey Map 62
Customer Journey Map Touchpoint Net Promoter Score B2C 62
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