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A story about Indian Customer Culture: Impactful CX in turbulent times

Steven Van Belleghem

Better lives for farmers The agriculture sector is one of the biggest in the Indian economy, with 60 percent of the Indian population working there, contributing about 18 percent to India’s GDP. Our Solution We eliminate intermediaries by taking control of the Supply Chain by using technology and analytics.

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How the telecom industry is building ‘an Offer You Can’t Refuse’

Steven Van Belleghem

The insurance policy covers several types of expenses: from medical, hospital, dental, accident to illness, medical evacuation and baggage location, plus cancellation or interruption of the trip. More than ever, the sector needs people with a technological profile: strong in AI, data analysis and programming. AT&T’s Kiosks.

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How China is building an Offer You Can’t Refuse – my interview with China keynote speaker Pascal Coppens

Steven Van Belleghem

The Chinese, though, who immediately leapfrogged to mobile technology, have a much more integrated approach. But Ant Financial and ZhongAn have connected most insurance companies and most big city hospitals so that the insurance money is automatically deducted from their payments from the moment that they arrive at the hospital.

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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

I realized after three or four weeks that retirement was boring and then set up a gaming software company called Inspire Gaming Group” And I always wanted to work in technology. So I set up a technology company and that grew over six or seven years to be 170 people in three or four cities around the world.