SugarCRM

AUGUST 1, 2023

Artificial Intelligence has slowly made its way into our daily lives, whether discussing self-driving cars, recommender tools, or complex predictive and personalized marketing and sales forecasting tools. ChatGPT also plays a huge role in driving the large-scale adoption of AI. How Does Predictive AI Work in Selling?

AI 26

AI Sales Predictive Analytics Artificial Intelligence 26

SugarCRM

NOVEMBER 16, 2023

Being able to automate and streamline everyday business processes has proved to be one of the most efficient ways to accelerate business growth. And we certainly are familiar with how different industries or niches have specific automation and business process needs. However, raw data is of little use.

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26

MattsenKumar

SEPTEMBER 21, 2023

The fusion of advanced Natural Language Processing (NLP) and Artificial Intelligence (AI) propels this technology to seamlessly transcribe and decipher meaningful understandings from conversations between call center agents and customers. The increase in potential customers brings high productivity and business growth.

CX 52

CX Non-Profits Sentiment Analysis Artificial Intelligence 52

Hodusoft

JULY 19, 2023

Read Also: How to Start a Call Center - A Complete Guide Choosing the Right Inbound Call Center Software When choosing inbound call center software, businesses should consider several factors to ensure they choose the best solution for their needs. Downtime can have a significant impact on customer satisfaction and business operations.

CRM 98

CRM Customer Satisfaction Compliance Artificial Intelligence 98

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. According to Finance Digest , 95% of customer interactions will be managed with AI by 2025. With AI, you can get answers to most of your “why” questions.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

SurveySensum

JULY 14, 2020

She is a Thought Leader, Keynote Speaker, and Published Author and is currently heading the Customer Intelligence Solutions at SAS where she is guiding organizations on the application of advanced analytics and artificial intelligence to harness customer insights and deliver relevant one-to-one experiences. Website : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132