Remove AI Remove Artificial Intelligence Remove CX Remove Management Consulting
article thumbnail

AI is just opinions written in code! Have you built in AI Ignorance?

Beyond Philosophy

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. The common misconception is that AI is a pure technological brain built from scratch without the risk of human influence. ” All that an AI is doing can be summarized at a basic level in this equation.

AI 97
article thumbnail

Incredible! Why so many organizations are missing this massive opportunity!

Beyond Philosophy

Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). AI isn’t perfect.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Watch Out! We Are in Danger of Repeating the Same Mistakes We Did Last Year!

Beyond Philosophy

The last big thing, Customer Relationship Management (CRM), was old news. Customer Science combines the power of artificial intelligence (AI), customer data, and the concepts of behavioral science to help organizations create a winning customer strategy. appeared first on CX Consulting. The post Watch Out!

article thumbnail

The future today! How to build a proactive experience to gain growth and save costs!

Beyond Philosophy

This proactive experience is powered by the emerging field of Customer Science, a convergence of data, artificial intelligence (AI), and the behavioral sciences. The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years. appeared first on CX Consulting.

article thumbnail

Meet MasterSolve: SugarConnection Sponsor & Elite Sugar Partner

SugarCRM

Sugar’s growing network of project managers, consulting firms and custom developers help businesses squeeze as much ROI as possible out of our customer experience platform. It has to be the direction that SugarCRM is heading with their customer experience (CX) vision. What makes you excited about sponsoring SugarConnection?

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With almost 30 years in the customer experience domain, Annette Franz, CCXP is the Founder and CEO of CX Journey Inc. She is also the 2020 CXPA Board Chair and an Advisory Board Member for CX@UCI. Augie Ray – Customer Experience Expert, Blogger, Speaker, Consultant. LinkedIn : [link] /. Website : [link]. LinkedIn : [link].