Beyond Philosophy

JULY 30, 2022

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. The common misconception is that AI is a pure technological brain built from scratch without the risk of human influence. ” All that an AI is doing can be summarized at a basic level in this equation.

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AI Artificial Intelligence Construction Management Consulting 97

Beyond Philosophy

OCTOBER 15, 2022

Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). AI isn’t perfect.

Artificial Intelligence 78

Artificial Intelligence Customer Journey Map AI Touchpoint 78

Beyond Philosophy

JANUARY 22, 2022

The last big thing, Customer Relationship Management (CRM), was old news. Customer Science combines the power of artificial intelligence (AI), customer data, and the concepts of behavioral science to help organizations create a winning customer strategy. After all, everyone had one at that point.

Artificial Intelligence 78

Artificial Intelligence CRM Customer Satisfaction Management Consulting 78

Intercom

FEBRUARY 16, 2023

I’m a recovering management consultant, but this is not a management consultant-oriented book where I take these six things and basically say, “If you do these six things, you can be great like company X, Y, and Z.” AI can’t do that. AI can’t do that. So, it’s a fun read.

Retail 105

Retail E-commerce Artificial Intelligence Start-ups 105

Hodusoft

SEPTEMBER 6, 2023

This statement by renowned management consultant and academic Mohanbir Sawhney is extremely relevant in this context. Artificial Intelligence (AI) powered features In a time when AI has become a household term, how can it not enhance lead generation?

Customer Retention 96

Customer Retention Sales Contact Center Artificial Intelligence 96

Beyond Philosophy

AUGUST 20, 2022

This proactive experience is powered by the emerging field of Customer Science, a convergence of data, artificial intelligence (AI), and the behavioral sciences. The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years. Follow Colin on LinkedIn and Twitter.

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Artificial Intelligence Management Consulting Customer Retention AI 22

SugarCRM

SEPTEMBER 23, 2019

Sugar’s growing network of project managers, consulting firms and custom developers help businesses squeeze as much ROI as possible out of our customer experience platform. We will also be showcasing some really cool technology enhancements for SugarCRM: recently, we combined web chat functionality with a sentiment analysis AI tool.

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Sentiment Analysis Artificial Intelligence Machine Learning Manufacturing 24