Beyond Philosophy

OCTOBER 15, 2022

Not only to design an experience that surprises and delights their customers, but also so their Artificial Intelligence works to provide useable insight. You’ll remember that Customer Science is the fusion of data, the behavioral sciences, and artificial intelligence (AI). However, I worry that they don’t.

Artificial Intelligence 78

Artificial Intelligence Customer Journey Map AI Touchpoint 78

Shep Hyken

SEPTEMBER 16, 2022

Mutually exclusive and collectively exhaustive (MECE) categories are often used by management consulting firms to help problem solve. Augmented Intelligence: Combing the Best of Both Worlds. Augmented intelligence ?combines with the creative, conscious, and even emotional abilities of human intelligence. .

Customer Feedback 61

Customer Feedback Artificial Intelligence Net Promoter Score Actionable Insights 61

Beyond Philosophy

JULY 30, 2022

Artificial Intelligence (AI) is an incredible technology with potential to shape the future of humanity. The Financial Times selected Beyond Philosophy as one of the best management consultancies for the last four years in a row. If you do, could vote for us in the People’s Choice Podcast Award? Thanks very much.

AI 97

AI Artificial Intelligence Construction Management Consulting 97

Beyond Philosophy

JANUARY 22, 2022

The last big thing, Customer Relationship Management (CRM), was old news. Customer Science combines the power of artificial intelligence (AI), customer data, and the concepts of behavioral science to help organizations create a winning customer strategy. After all, everyone had one at that point.

Artificial Intelligence 78

Artificial Intelligence CRM Customer Satisfaction Management Consulting 78

Beyond Philosophy

FEBRUARY 16, 2022

As you might recall, Customer Science is the blending of customer data with artificial intelligence and the theories of the behavioral sciences. The Financial Times selected Beyond Philosophy LLC as one of the best management consultancies for the last two years. This concept is predicated on the idea of Customer Science.

Artificial Intelligence 89

Artificial Intelligence Management Consulting CX Customer Experience 89

Beyond Philosophy

DECEMBER 25, 2021

Customer Science is the blend of Artificial Intelligence, customer data, and the behavioral sciences, and just like its predecessor Customer Experience, it has outstanding implications for your customer strategy. The Financial Times selected Beyond Philosophy LLC as one of the best management consultancies for the last two years.

Artificial Intelligence 78

Artificial Intelligence Customer Satisfaction Management Consulting Customer Experience 78

Beyond Philosophy

DECEMBER 15, 2021

Artificial intelligence and predictive customer experience can transform customer experience initiatives by identifying and shaping customer intent. The Financial Times selected Beyond Philosophy LLC as one of the best management consultancies for the last two years. Follow Colin on LinkedIn and Twitter.

Artificial Intelligence 78

Artificial Intelligence CX Transformation Management Consulting CX 78