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15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Lumoa

FEBRUARY 6, 2018

Now, luckily for everyone and especially the customers, more and more brands put more and more effort into developing its customer experience. Is the ecosystem of customer engagement tools and technologies integrated and seamless, or are they siloed? Marketing, Customer service. Read the full answers here below.

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Customer Experience Challenges According to 15 CX Experts

Lumoa

OCTOBER 31, 2018

Now, luckily for everyone and especially for the customers, more and more brands put more and more effort into developing its customer experience. Some hints: big data, omnichannel, personalisation, AI and organizational culture. data security, gig economy, AI, machine learning).” 2018 will be the year of CX and AI.?

CX Customer Experience Machine Learning Artificial Intelligence

Tech Customer Success

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Customer Experience Challenges According to 15 CX Experts

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