article thumbnail

15 CX Experts Talk about the Future and Challenges of Customer Experience in 2018 [part 2]

Lumoa

Now, luckily for everyone and especially the customers, more and more brands put more and more effort into developing its customer experience. Marketing, Customer service. So, what should we expect in the nearest future? Read the full answers here below.

CX 129
article thumbnail

Customer Experience Challenges According to 15 CX Experts

Lumoa

Now, luckily for everyone and especially for the customers, more and more brands put more and more effort into developing its customer experience. Marketing, Customer service. So, what should we expect in the nearest future? Read the full answers of the experts below.

CX 64