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Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

Execs In The Know

MARCH 13, 2023

” Reducing Customer Effort How do you greatly improve customer satisfaction with no efficiency loss? “We have enabled blended channel, moved workflows and conversational AI into the contact center, and allowed guests and hosts to see their support tickets online. Be customer obsessed!”

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Transportation Non-Profits Sports Hospitality

20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

Callminer

OCTOBER 11, 2018

Kaye Chapman is the Learning & Development Manager at Comm100 , a global provider of AI-powered digital customer conversation software. She has a wealth of experience working alongside contact centers, improving processes and delivering engaging, effective and fun learning and development solutions.

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Contact Center Non-Profits Compliance Start-ups

Tech Customer Success

Turo’s Chief Operations Officer Discusses the Power of Customer Obsession

20 Call Center Pros Share the Most Undervalued Call Center Metrics and How To Better Leverage Them

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