Win the Customer

AUGUST 8, 2023

Artificial Intelligence (AI) can be a transformative tool for businesses to collect, analyze, and act upon customer feedback in real-time, leading to continuous improvement in customer experience. Customer feedback is a goldmine of insights that can drive improvements in products, services, and overall experience.

Customer Feedback 52

Customer Feedback Sentiment Analysis AI Predictive Analytics 52

Zendesk

FEBRUARY 29, 2024

Route Route (Support) is at the forefront of enhancing the post-purchase journey, offering unparalleled protection and convenience to both brands and their customers. Stylo Sentiment Scores (Support) provides sentiment analysis, automated ticket categorization, and automation support.

E-commerce 52

E-commerce Sentiment Analysis Compliance AI 52

Intercom

NOVEMBER 30, 2021

Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey. Reporting and AI-powered conversational insights. E-commerce order tracking: Shopify. Proactive messaging.

E-commerce 124

E-commerce Social Media Engineering Start-ups 124