AI, Hospitality, Manufacturing and Text Analytics

Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

Execs In The Know

MAY 4, 2023

The brand specializes in designing and manufacturing high-quality bicycles for children. I began my career in the hospitality industry focusing on weddings and I loved it! We haven’t explored all the beautiful capabilities artificial intelligence (AI) and text analytics have to offer, yet.

Net Promoter Score

Net Promoter Score Artificial Intelligence Text Analytics CX

3 Reasons to Analyse Customer Feedback In Real Time

Lumoa

OCTOBER 15, 2023

Closing the Feedback Loop: Timely Resolutions and Retention Conclusion Balancing Speed and Consistency in Customer Feedback As of now, especially where generative AI reigns supreme, the clock is always ticking on customer response times. It applies universally, from software and utility companies to hospitals and manufacturing businesses.

Customer Feedback

Customer Feedback Text Analytics Hospitality Hospitality

Tech Customer Success

Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

3 Reasons to Analyse Customer Feedback In Real Time

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