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Harnessing the Power of Generative AI in CRM

SugarCRM

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. According to this Gartner study , almost 80% of CRM buyers today search for AI capabilities when deciding. Generative CRM: What Is It?

CRM 26
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From Reactive to Proactive: How Organizations are Using AI-Infused CRM to Level-Up CX

SugarCRM

Discover some insights in this article that will help you use AI CRM insights to grow your business and accelerate your CX efforts. One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights.

CRM 26
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Unlocking Business Growth with a Robust CRM: Insights from the SugarCRM’s Connected Conference

SugarCRM

Understanding the current state of your business and the health of your pipeline is essential, and predictive AI can help you in that regard by analyzing internal data and external factors from third-party sources that your data doesn’t cover. Decision Making : Data-driven insights can help you make better business decisions.