SugarCRM

OCTOBER 24, 2023

Today’s CRM tools have been infused with predictive analytics and machine learning capabilities. For example, when a customer’s invoice is overdue, your CRM can be programmed to automatically send a reminder to the customer. So, we can confidently say that generative AI and CRM solutions go hand-in-hand.

CRM 26

CRM AI Invoicing Predictive Analytics 26

SugarCRM

SEPTEMBER 26, 2023

One perfect example of leveraging CRM systems is running analytics on invoice information in your ERP tool to help predict and offer your sales and marketing teams actionable insights. That information can be used to spot purchase patterns or make recommendations using AI paired with analytics.

CRM 26

CRM AI Sentiment Analysis Invoicing 26

SugarCRM

OCTOBER 12, 2021

Marketing automation and predictive analytics are among those game-changers. The best part about automation, however, is that it has opened the door to predictive analytics in marketing. This is the essence of predictive marketing, and it’s had no small part in Amazon’s massive success.

Predictive Analytics 47

Predictive Analytics Data Mining CRM Invoicing 47

Customer Bliss

MAY 4, 2017

Citrix did some great work at that time on predictive analytics and intentional customer experience, as a side note. They take companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. Love it when that happens.)

Customer Experience 64

Customer Experience Net Promoter Score B2B Invoicing 64

SugarCRM

NOVEMBER 16, 2023

Once again, everything comes down to having a robust CRM equipped with predictive analytics that not only can analyze vast amounts of data but also offers easy access to data at an organizational level. Or, the financial department needs easy access to notes of verbal agreements that can be translated into invoices, and so forth.

Business Growth 26

Business Growth CRM Artificial Intelligence Invoicing 26