Fonolo
JANUARY 8, 2019
From January 20 – 23, 2019, a whopping 3,000 customers, partners, industry analysts, and executives will congregate in Austin, Texas for the event. Social Media as a Contact Center Touchpoint. Artificial Intelligence (AI): Hero or Villain? Become a contact center super hero in record time! Investing in Agents.
SugarCRM
FEBRUARY 28, 2020
The SIA Exec Forum hosted a number of sessions around the topic, including: AI, the New World of Work, and Unlocking the Power of People. There is a lot of noise around AI, automation and recruitment technology in general. For example, if David A is searching for an IT job in Austin, Texas, he will likely turn to the internet first.
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Comm100
MARCH 16, 2022
Telephone support has not become redundant by any means – many older and less digitally-able citizens still feel more comfortable with calling in rather than reaching out via live chat or social media. AI chatbots. In contrast to task bots, AI chatbots are powered by artificial intelligence. GOVERNMENT NEED 3: .
SugarCRM
FEBRUARY 28, 2020
The SIA Exec Forum hosted a number of sessions around the topic, including: AI, the New World of Work, and Unlocking the Power of People. There is a lot of noise around AI, automation and recruitment technology in general. For example, if David A is searching for an IT job in Austin, Texas, he will likely turn to the internet first.
Comm100
SEPTEMBER 6, 2022
Comm100’s high security standards and zero downtime have attracted industry leaders like Stanford University, McMaster University, Lake Michigan Credit Union, Attorney General of Texas, and Canadian Blood Services. With Comm100’s AI-powered chatbots, organizations can do more to automate customer interactions beyond just answering questions.
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