alexmead@sky.com 
Customer Think
JANUARY 3, 2024
We hosted the Global Customer Service Experience Director of Alvarez & Marsal Alex Mead (alexmead@sky.com) recently to talk about it, and I wanted to share what we discussed here with all of you, too. This year has been the year of AI.
Beyond Philosophy
DECEMBER 22, 2023
We host Alex Mead , Global Customer Service Experience Director of Alvarez & Marsal ( alexmead@sky.com ), to discuss this crucial topic and its implications for experiences. This year has undeniably been dominated by the rise of AI, bringing both positive and negative outcomes.
Beyond Philosophy
DECEMBER 28, 2023
We hosted the Global Customer Service Experience Director of Alvarez & Marsal Alex Mead ( alexmead@sky.com ) recently to talk about it, and I wanted to share what we discussed here with all of you, too. This year has been the year of AI. One thing I appreciate about Mead is how his opinions make me think.
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