Logicalware

FEBRUARY 11, 2024

The post Building trust through technology: How Sutton Council delivers on their promise of effortless CX appeared first on Puzzel United Kingdom. To find out how Puzzel can help enhance the customer experience with empathetic and proactive support, get in touch today.

Technology 59

Technology Technology CX Omnichannel 59

Execs In The Know

MARCH 22, 2023

You can check out their perspectives below, or read and download the full CX Leaders Trends & Insights: 2022 Corporate Edition report here. So it is exciting to see that, for a majority of CX leaders, the shift to WFH over the last few years has been positive. April Obersteller Director of Global Experience: EX + CX Pg.

CX 52

CX Contact Center Start-ups Education 52

SurveySensum

NOVEMBER 11, 2021

Its CX consultants and implementation teams help you run your CX program so you can focus on driving results. Data Management. Other features : CX Strategy & Design, Survey & Data Collection, Action & Case Management, Dashboard & Reporting, Text & Advanced Analytics. And one more thing!

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SugarCRM

JULY 6, 2021

Additionally, SugarPredict is an exclusive artificial intelligence engine driving results directly from your CRM data to provide you actionable insights regarding customers and which leads to follow up with. Marketing brings a big contribution to enforcing better company-wide CX. Sugar Market.

Customer Experience 29

Customer Experience Artificial Intelligence Data Entry CRM 29