Artificial Intelligence Close the Loop Social Media Text Analytics 
Lumoa
JANUARY 24, 2024
That’s where text analytics in customer feedback proves to be one of the most valuable tools for any business. When to use text analytics This situation is where automated text analytics in customer feedback is brought in: it can help in sorting out the key topics talked about and reveal the general sentiment per topic.
Lumoa
FEBRUARY 9, 2023
Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. This type of survey is a great way to close the loop on customer interaction and make sure that you’ve met their expectations. How a CSAT survey can look like.
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Lumoa
MARCH 20, 2018
Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. So let’s start! ACT ON CUSTOMER FEEDBACK!
Lumoa
MARCH 20, 2018
Actionability Actionability is the result of analytics leading to concrete decisions and changes and actions within the company. artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. So let’s start! ACT ON CUSTOMER FEEDBACK!
SurveySensum
JULY 20, 2023
Analyzing this feedback using powerful text analytics , they discovered important insights. Utilize various channels such as digital advertising, social media, etc to raise visibility and engage potential customers. Get instant detractor alerts on your CRM so you can close the loop in time. The observation?
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