Remove Artificial Intelligence Remove CRM Remove Customer Relationship Remove Data Entry
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How to Leverage Technology in Hybrid and Remote Work

SugarCRM

Ensure Your CRM Tools Are Fit for the Purpose. Now more than ever, modern customer relationship management (CRM) systems must support the ability to stay close to existing customers and help secure new prospects. Capture, Manage and Analyze Customer Data.

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Mazars: Saving Over 2,000 Hours Annually With Sugar Implementation

SugarCRM

One was improving customer experience, building better customer relationships, and improving operational efficiency. They realized that one way of tackling those challenges would be through a CRM deployment. With that came a lot of data redundancy that wasn’t doing the company any favors. ” – Sarah W.,

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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

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How CRM can unlock the value in AI

SugarCRM

For too long, businesses have viewed CRM platforms as simply a functional repository for customer data. However, in the digital world we now live in, CRM offers so much more… especially for businesses that operate in the service economy where continuous customer engagement is so critical to delivering on revenue goals.

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Unlock the Value of AI with CRM

SugarCRM

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. Before the age of AI, many companies viewed CRMs as a technology used to store their data. It isn’t creepy.

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Everything You Need to Know About Sales Automation

SugarCRM

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. Reduce costs per sale.

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What Is No Touch Information Management — And What Does It Mean for You?

SugarCRM

Put simply: No-Touch Information Management ensures you get all of the customer data you need, without having to spend your time on endless manual updates and entries. To understand what I mean, consider the typical customer relationship management (CRM) software or system. And so the cycle continues.