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How AI Shapes Business, with B2B Consultant Pam Didner

SugarCRM

Artificial intelligence (AI) is rapidly changing the way we use marketing, sales, and service platforms. In this webinar, we showcased how AI shapes CRM, marketing automation, and customer service software today. In this webinar, we showcased how AI shapes CRM, marketing automation, and customer service software today.

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10 Things You Can Do to Ensure Your CX Success

SugarCRM

With 87% of leaders tagging customer experience (CX) as the top growth engine for their business, but only a third of them feeling prepared to address it, it seems there is a lot of room for improvement. And with the right CRM platform for marketing, sales, and service , ensuring your CX success is more than just a pipe dream.

CX 48
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Looking for Sales Automation? Don’t Skip These 11 Features

SugarCRM

Automated CRM can eliminate manual tasks for sales reps and even prescribe their next move with artificial intelligence. There are now more than 2,200 CRM providers in the U.S. For instance, when you mark a deal as closed won, the CRM may automatically send a notification to finance about the new quota.

Sales 26
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SugarConnected 2022: A Year of Growth

SugarCRM

Growth is a business priority for our customers and us, so at Sugar, we strive to become your growth engine. It’s been a massive year in terms of Product portfolio—we’ve brought powerful artificial intelligence capabilities into our marketing , sales , and service solutions. Let’s see how we have managed it!

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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

The future of customer experience (CX) is sure to be influenced by artificial intelligence, digitalization, the sharing economy, generational preferences, cross-pollinated expectations and much more. The Future of Customer Experience Calls Urgently for a Significant Shift Lynn Hunsaker. Reap: quick-wins >> NPS & revenue (now).

CXM 63