How Well-Oiled CRM Processes Improve CX and Revenue
SugarCRM
APRIL 27, 2023
By now, we all know that CRM tools can streamline processes and facilitate operations within businesses. However, deploying a CRM tool will not guarantee a seamless CX or increased revenue. CRM tools are used to predict churn, offer the following best actions to support reps, and even track customer value over a period of time.
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