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How to Leverage Technology in Hybrid and Remote Work

SugarCRM

It has reshaped how business leaders think, how staff wants to work, and customer expectations. Technology for collecting, managing, and advancing customer interactions is vital for all businesses. Customers recognize scenarios that are often beyond the normal limits of a company’s control.

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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

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Everything You Need to Know About Sales Automation

SugarCRM

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. What Is Sales Automation?

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How CRM can unlock the value in AI

SugarCRM

They especially transform the way a company’s employees engage with their customer base when powered by one of the most important technological advances of recent years – artificial intelligence (AI). Are customers hungry for AI? At SugarCRM, we’re already seeing this become a reality.

CRM 26
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Unlock the Value of AI with CRM

SugarCRM

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. Before the age of AI, many companies viewed CRMs as a technology used to store their data. It isn’t creepy.

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What Is No Touch Information Management — And What Does It Mean for You?

SugarCRM

We’ve actually built our technology around it. Put simply: No-Touch Information Management ensures you get all of the customer data you need, without having to spend your time on endless manual updates and entries. Why You Need This Data Entry Alternative. This technology allows you to do just that.

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5 Ways to Increase Revenue With CRM Software

SugarCRM

Customer relationships form the heart of every successful business. Companies grow and thrive by developing strong, meaningful relationships with their customers and using that rapport to cut through the noise of an overcrowded, overstimulated market. Customer Relationship Management (CRM) technology changes all that.

CRM 55