Artificial Intelligence Customer Satisfaction Structured Data Unstructured Data 
CSAT.AI
SEPTEMBER 25, 2017
Real-world use cases that demonstrate how artificial intelligence can help you gauge customer sentiment and which customers are at risk for cancellation are here. You have to be already gathering customer data in a relational database. Artificial Intelligence Can Help Predict Customer Churn.
Steven Van Belleghem
MAY 19, 2020
The biggest result is the higher customer satisfaction. We see the average handle time going up because customers want to talk to a human customer contact employee, somebody who listens to their needs. At the basic level, we plan to achieve efficiency through the automation of simple tasks that handle structured data.
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