Don’t Diss the Tech: Best Uses of AI in Customer Service and How Attitudes Toward AI Have Changed
CSAT.AI
OCTOBER 13, 2020
Machine learning based tech is becoming more sophisticated with virtual influencers , robot assistants , AI making appointments by phone. Already stressed customers would have been further pushed to their limits. Interactions LLC conducted customer surveys in 2020 that revealed general support for AI and robotics.
Let's personalize your content