Experience Investigators

MAY 7, 2024

Why Customer Experience Leaders Need to Develop an AI Strategy Today (Even if You’re Not Ready) Artificial intelligence is so ingrained in our daily lives that it’s now unavoidable — and evolving rapidly! As customer experience leaders, it’s our responsibility to learn how we can apply AI to transform our customer experiences.

AI 52

AI Sentiment Analysis Artificial Intelligence Customer Experience 52

Zendesk

OCTOBER 4, 2023

Examples of AI automation customer service use cases Discover the true potential of AI and automation in customer service What is intelligent automation (IA)? Here are the basics: Artificial intelligence is a machine’s ability to perform cognitive functions typically associated with human minds, according to McKinsey.

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

SugarCRM

MAY 4, 2023

Implement Artificial Intelligence Implementing Artificial Intelligence (AI) has become a key challenge for organizations looking to create a competitive advantage through their data. Artificial intelligence (AI) can help you gain insights into your business operations and automate repetitive tasks.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

Implement Artificial Intelligence Implementing Artificial Intelligence (AI) has become a key challenge for organizations looking to create a competitive advantage through their data. Artificial intelligence (AI) can help you gain insights into your business operations and automate repetitive tasks.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

Implement Artificial Intelligence Implementing Artificial Intelligence (AI) has become a key challenge for organizations looking to create a competitive advantage through their data. Artificial intelligence (AI) can help you gain insights into your business operations and automate repetitive tasks.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

Callminer

OCTOBER 22, 2019

Artificial intelligence (AI) is quickly making its way into many familiar systems, often acting as an augmentation to human ability rather than a replacement for it. Certainly, AI has and continues to be used for contextualizing the massive amounts of data captured by call centers, but it’s starting to go a step further.

Contact Center 203

Contact Center Healthcare AI Sales 203