Remove Artificial Intelligence Remove ML Remove Sentiment Analysis Remove Unstructured Data
article thumbnail

B2B: When & Where AI for Customer Experience Fits

InteractionMetrics

Artificial Intelligence is rapidly infiltrating new markets, and the customer experience sector is no exception. While customer experience artificial intelligence is still nascent, AI for customer experience shows tremendous promise, both as a tool to measure experience and as a lever to improve it. It depends.

article thumbnail

Glossary of AI terms: Understanding GPT, neural networks, and more

Intercom

All in all, it can be a bit overwhelming, so we’ve compiled a list of concepts and terms to help you better understand the brave new world of artificial intelligence. Some common NLP tasks include language translation, sentiment analysis, speech recognition, text classification, named entity recognition, and text summarization.

AI 72