ML, Sentiment Analysis and Unstructured Data

Glossary of AI terms: Understanding GPT, neural networks, and more

Intercom

MAY 31, 2023

Deep learning algorithms are highly effective at processing complex and unstructured data, such as images, audio, and text, and have enabled significant advances in a wide range of applications such as natural language processing, speech recognition, and image recognition systems that include facial recognition, self-driving cars, etc.

AI Machine Learning Artificial Intelligence Unstructured Data

B2B: When & Where AI for Customer Experience Fits

InteractionMetrics

JULY 10, 2023

It overly inflates expectations and distracts from the precise way ML will improve business operations,” writes Eric Siegel in the Harvard Business Review. Unstructured data is invaluable for understanding customers’ feelings and thoughts, but only if your analysis respects the nuances. It depends.

Unstructured Data

Unstructured Data B2B AI Customer Experience

Tech Customer Success

Glossary of AI terms: Understanding GPT, neural networks, and more

B2B: When & Where AI for Customer Experience Fits

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