Comm100

DECEMBER 1, 2017

CCW Digital, in their latest Winter Executive Report, studied a wide range of organizations to discover the most popular goals and strategies for call centers in 2018. Fulfilled agents also have a lower turnover rate (a common industry problem that saps companies’ precious time, resources, and affects customer care).

Contact Center 42

Contact Center Social Media Customer Journey Map Omnichannel 42

Aquire

AUGUST 24, 2021

21 lead generation best practices to boost sales. 21 lead generation best practices to boost sales. Demand generation: using targeted programs such as webinars, events, whitepapers, and live demos or free trials. Implement live chat to generate leads. LIVE CHAT SOFTWARE. Let’s dive in.

Sales 52

Sales CRM Social Media Start-ups 52

Comm100

JUNE 13, 2018

A Paysafe study found that 31 percent of Americans are already turning to mobile wallets for everyday use, while one in seven have used cryptocurrencies. A separate report by Business Insider reveals that “A new study from L2 found that a quarter of shoppers would abandon a cart online if same-day shipping wasn’t available.”.

E-commerce 53

E-commerce Social Media Retail Customer Service 53

Comm100

NOVEMBER 6, 2017

As true as the legends may be (yes, social media can win you fans and boost customer loyalty ), social media customer service isn’t always sunshine and rainbows. Today, Instagram is 7 years old. Free Download] How to Structure Your Website for Better Conversion. Forget to Watch out for Trolls, Hackers, and Rogue Employees.

Social Media 61

Social Media Customer Service Start-ups Legal 61