Zendesk

NOVEMBER 10, 2022

The Schrems II decision around EU-US data transfers in 2020 put security considerations into the limelight, but the truth is that building and protecting customer trust has always been paramount at Zendesk. What is Advanced Encryption? What is Advanced Encryption? When will Advanced Encryption be available?

Healthcare 52

Healthcare Compliance 52

Lumoa

APRIL 28, 2024

If you’re reading this blog post, you are probably one of them. For Qualtrics , the pricing structure is on the higher side, especially for advanced functionalities, and will be based on the number of feedback, users, and features you are using. The pressure is rising for businesses to step up their CX game.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

Hodusoft

FEBRUARY 1, 2023

In this blog, we’ll take a closer look at the role of business phone systems for the banking industry, and explore the top 5 service providers in the market. With robust advanced features like call bridging, least cost routing , real-time analytics & reporting, etc. What is a banking phone system?

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

SurveySensum

JULY 28, 2023

Let your Customers Choose WHERE to Reach You- Omnichannel Support Do you know how Zendesk keeps its B2B customers happy? They’ve made it a top priority, providing robust security features and encryption measures in their products and services to ensure the protection of customer data. How do they do it?

B2B 52

B2B Customer Experience Artificial Intelligence Omnichannel 52

Comm100

MAY 8, 2021

Note: This blog post was originally published in October 2020 but has since been updated to include the latest research, up-to-date features, and pricing. Real-time visitor monitoring isn’t available unless you opt for a paid plan, and nor are canned messages, SLAs and advanced reporting. Zendesk Chat.

CRM 86

CRM Social Media Start-ups Customer Satisfaction 86

Hodusoft

JULY 26, 2023

Some websites will belong to software providers such as Ameyo and Zendesk and some sites will belong to online platforms such as SoftwareSuggest and G2. This blog post discusses why HoduCC contact center software is a suitable alternative to Ameyo’s contact center software and how you can benefit by using HoduCC.

Contact Center 52

Contact Center Transportation Omnichannel Customer Relationship Management 52