blog company-retreat-ideas 
Customers That Stick
DECEMBER 15, 2014
If you read our December 11 blog post , you know that we recently conducted a survey of consumer attitudes on holiday shopping. This idea is supported by a recent survey from LoyaltyOne which found that 50% of consumers think that stores being open all day on Thanksgiving day is a bad idea. Necessary topic. Need To Cut Costs?
Callminer
APRIL 21, 2020
If you are looking for team members who are all the same, then the company won’t grow. Sometimes the DevOps team will have a great idea for the graphic design team – you never know. Dylan is the Head of Growth Marketing at Netomi , a Conversational AI for Customer Service company. Embrace failure. Failure is inevitable.
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Taylor Reach Group
NOVEMBER 30, 2018
Companies spend money on initially training new hires, but is that enough? Besides, we can always use the dollars allocated to training for other areas like executive retreats” – a prime example of the mindset you do not want to take as a Contact Center executive. Not reading trade press, blogs and newsletters. “We
Beyond Philosophy
OCTOBER 18, 2019
But if you find yourself retreating from a rational appeal to your customer because you know that people are intuitive, stop. If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. To listen in , please click here.
SurveySensum
JULY 14, 2020
He is the author of ‘Be Your Customer’s Hero’, the founder of the popular Customers That Stick® blog, the Co-Host of the Crack the Customer Code podcast, and the creator of multiple virtual training courses on customer service and experience. She led CX company-wide for 11 years at Applied Materials. Website : [link].
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