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Guest blog: What is Customer Experience Automation & How to Implement it in Your Business Model

Comm100

With 100% of customers clamoring for self-service options — be it for setting up demos or answering product questions — it’s no wonder that ‘improving customer experience’ has catapulted to the top three automation goals of marketers everywhere. What is customer experience automation?

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AI is changing Customer Service forever, for the better.

CSAT.AI

AI is changing the current customer service sector, but AI has been around longer than most people realize. What a relief not needing to take time out of our busy fabulous lives to sift email into categories or comb through images for a family member or search through pages of data to find the best scone recipe for the ingredients on hand.

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