Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. They reach out to us for a particular issue, and two hours or days later, they’ll reach out to us again with another. Know your user. Caught your interest?

B2C 118

B2C B2B Social Media Start-ups 118

Comm100

NOVEMBER 8, 2017

When 67% of consumers turn to social media for customer service support, and 87% of customers indicate that these interactions positively impact their buying decisions, integrating social media into your customer service support strategy becomes a no-brainer. Be Proactive About Social Media Complaints.

Social Media 47

Social Media Customer Service Start-ups Sales 47

Intercom, Inc.

AUGUST 1, 2019

When we launched, we had paid media all over the city in the form of outdoor and out-of-home. We did this big launch on social. Michael: One of the things we’ve done that’s really spoken to our customers is that we launched a blog pretty early. With Brex, we’ve always acted bigger than we are.

E-commerce 36

E-commerce Start-ups B2B Retail 36