Remove blog tag cs
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Mistakes to Avoid When Selecting a CS Platform: Not Being Able to Create Inspiring Journeys

Totango

To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. Unfortunately, many platforms on the market either don’t have these critical functionalities, or if they do have them, they’re highly complex and often come with a higher price tag. .

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Product News – November 2022

Lumoa

If you’re more of a reader though, we also have this text guide that you can check out, which covers the above info in more detail. Hint: its a feature, not a bug.

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Simplify Business Reviews with Totango’s Presentation Builder

Totango

Dynamically populate the presentation information from attribute data tags. We are continuing to develop new tools, like the Presentation Builder and Manage Business Review SuccessBLOC, to help simplify customer success and empower your team to reach all of your CS goals. to customize your presentation. and free text on the fly.

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How to manage your support communications during a crisis

Intercom, Inc.

We created this blog post to help you reduce your Support team’s load and provide your customers with the personal support they need. Create a help article or blog post with all of the information your customers need to know on how you’re supporting them during this time. Prioritize clarity over cleverness.

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