Remove blog tags conversations-with-zendesk-podcast
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Welcome to the CX community: A 5-step guide for new members

Zendesk

Meeting great people, connecting with them, diving deeper into the conversation, and feeling like you’re a part of the in-group—these things make you enjoy your job more and can even give you a sense of purpose or belonging. Best-selling author, podcast host, and influencer Colin Shaw is also worth following.

CX 98
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Customer advocates: The secret ingredient to sales and support success

Zendesk

Customer advocates are the people changing the business world,” says Valeria Gomez, senior customer marketing manager at Zendesk. At Zendesk, we offer our Luminaries program to connect with the boldest and brightest in our community. Valeria Gomez, senior customer marketing manager at Zendesk. What is customer advocacy?

Sales 64
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Intercom on Product: Rise of the “keyboard-first” generation

Intercom, Inc.

You can listen to our full conversation above or read a lightly edited transcript below. If you enjoy the conversation and don’t want to miss the rest of the series, you can subscribe on iTunes or Google Podcasts , stream on Spotify or Stitcher , or you can grab the RSS feed in your player of choice. Stuck for time?

Start-ups 138