Intercom’s Jonathon Colman on why content designers should do less
Intercom, Inc.
AUGUST 22, 2019
They tend to spend much more of their time talking to people – either customers, users of products, other people in the organization – because what they want to build all those alliances. It’s called Sapiens: A Brief History of Humankind , and it goes through all the different evolutionary layers of the human animal.
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