Hodusoft

JULY 19, 2023

Call recording : This feature records incoming calls for quality assurance, compliance, and training purposes. Some of the important factors to consider include: Scalability: Consider software scalability to accommodate business growth. Downtime can have a significant impact on customer satisfaction and business operations.

CRM 98

CRM Customer Satisfaction Compliance Artificial Intelligence 98

Hodusoft

NOVEMBER 9, 2022

Integrating CRM software into IP PBX software enables businesses to gain access and visibility of customer feedback, data, and predictive analysis for identifying areas of improvement. Analytics and Reporting: Data analytics can be leveraged to drive actionable insights on business operations, sales, marketing campaigns, and others.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

Hodusoft

OCTOBER 28, 2022

Improves data privacy and security Business data privacy has become a critical aspect for every business. It is imperative for businesses to ensure maximum security measures for protecting their data. Multi-tenant PBX system comes with multiple security compliances.

Compliance 52

Compliance Start-ups Omnichannel CRM 52

SurveySensum

JULY 14, 2020

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Rajeev Karkhanis has over 30 years of experience in delivering business growth and direction on overall operations and revenue goal performance. Bill Gessert – Vice President of Business Growth at Premiere Response.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132