Hodusoft

MAY 26, 2022

We feel a sense of pride for having our name listed on the platform as one of the top-rated products,” said Kartik Khambhati, Co-founder & Chief Business Development Office at HoduSoft. . As a next-gen technology, it has earned the reputation as a leading omnichannel contact center with a wide array of features.

Business Operations 98

Business Operations Contact Center Actionable Insights Innovation 98

Hodusoft

JULY 19, 2023

It allows supervisors to review interactions, identify opportunities for improvement, and ensure agents are complying with company policies and customer service standards. Some of the important factors to consider include: Scalability: Consider software scalability to accommodate business growth.

CRM 98

CRM Customer Satisfaction Compliance Artificial Intelligence 98

SugarCRM

OCTOBER 5, 2023

CRM tools are a prerequisite for successful business operations in this new dynamic environment. As such, SugarCRM aims to deliver complex yet user-friendly solutions to business owners that aim to better manage their resources and enhance Customer Experience (CX). Who Uses SugarCRM?

CRM 26

CRM Predictive Analytics Sales Omnichannel 26

Lumoa

FEBRUARY 9, 2023

We’re moving towards a personalized omnichannel experience in B2B customer journeys. B2C Customer Experience B2C Customer Experience refers to how a B2C customer perceives his buying experience and further interactions with your company.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

SugarCRM

MARCH 28, 2024

How can CRMs help manufacturing companies develop cohesive and effective sales and customer engagement strategies? Leveraging CRM Solutions to Boost Sales CRMs have become the golden standard of successful business operations. Thus, it makes sense to develop strategies that enhance customer engagement.

Manufacturing 26

Manufacturing CRM Sales Sentiment Analysis 26

SurveySensum

JULY 14, 2020

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. He founded Feedbackly, a customer feedback software in 2012, and CXForum, a CX network CX of CX professionals and companies to bring knowledge and methods together to create better experiences unconditionally in 2019.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132