Fonolo

JULY 8, 2021

Companies use all sorts of metrics and techniques to evaluate their customers’ satisfaction with their products and services. Google reviews, social media activity, and customer service surveys all help companies learn about their customers’ experiences. Passives (7-8): These customers are neutral.

Net Promoter Score 142

Net Promoter Score Contact Center NPS Customer Satisfaction 142

Hodusoft

JUNE 30, 2022

ITEXPO is one of the largest business technology events. This annual event brought together businesses, service providers, IT professionals, emerging startups, SMEs, and other prominent players in the communication technology industry under one roof. Improves customer service experience. Automates mundane tasks.

Contact Center 52

Contact Center Technology Technology Gaming 52

SugarCRM

OCTOBER 10, 2023

Imagine a scenario where customer information was stored in disparate databases, making it arduous for sales, marketing, and customer service teams to collaborate effectively. Customer Service and Support: Efficient customer service is no longer a luxury but a necessity.

Business Operations 26

Business Operations CRM Social Media Sales 26

Zendesk

FEBRUARY 9, 2023

While employees will always flow in and out of your business, prioritizing staff retention leads to improved service and morale. Whether you’re concerned with customer service or sales, retaining your top performers will pave the way for your business’s success. percent Professional and business services: 64.2

Real Estate 52

Real Estate Transportation Entertainment B2C 52