Business Management Customer Relationship Management Customer Retention Social Media 
Comm100
MARCH 8, 2017
Follow her today on Twitter to make sure that your company is doing everything it can to improve the experience and the lives of its customers. Shapiro is a customer retention expert, who founded The Center for Client Retention. His areas of expertise include customer experience, marketing, social media, and the Cloud.
Comm100
FEBRUARY 5, 2018
Social Media Software. Exploring A Broad Term: What Is Customer Engagement Software? From customer relationship management (CRM) software to knowledge base and social media tools — it almost seems harder to find a software solution that isn’t considered a customer engagement tool than one that is.
Expert insights. Personalized for you.
0 
Let's personalize your content