TeamSupport

JANUARY 18, 2024

TeamSupport is the number one ticketing and live chat solution for customer-centric businesses. TeamSupport is a tool that helps businesses manage, track, and resolve customer support tickets efficiently. Start your journey towards a sustainable and customer-centric business model today. It's a necessity.

Real Estate 59

Real Estate Machine Learning Customer Satisfaction Gaming 59

SurveySensum

MAY 14, 2024

For businesses managing large volumes of transactions or user interactions, this is indispensable. By leveraging historical data, machine learning algorithms can provide forecasts that inform decisions across all departments, creating cohesion between IT operations and business objectives.

Predictive Analytics 52

Predictive Analytics Data Entry Invoicing Engineering 52

Intercom, Inc.

MAY 12, 2021

. “Armed with the right data, your team will be able to move the needle on providing personal customer communication at scale” Meaningful insights fuel great experiences, but it can be challenging to draw them out when you’re constantly managing high volumes of inbound conversations. Test your Series against a control group.

Gaming 118

Gaming Machine Learning Start-ups Engineering 118

DMG Consulting

MAY 16, 2019

Today bots are available to handle a growing number of common and unique front- and back-office tasks and shared business activities services. Twelve years ago, desktop analytics (DA) technology entered the service world, promising to empower business managers with automated next-best-action or real-time guidance.

Contact Center 76

Contact Center Machine Learning Artificial Intelligence Technology 76

DMG Consulting

JANUARY 4, 2019

Today bots are available to handle a growing number of common and unique front- and back-office tasks and shared business activities services. Twelve years ago, desktop analytics (DA) technology entered the service world, promising to empower business managers with automated next-best-action or real-time guidance.

Innovation 67

Innovation Contact Center Machine Learning Artificial Intelligence 67

Lumoa

MARCH 12, 2023

One of the easiest (and smartest) ways to start is by implementing a customer experience platform. A customer experience platform is a set of tools designed to help a business manage and improve—you guessed it—the customer experience they provide. Some tools require customization to be set up for your company in the best way.

Customer Experience 83

Customer Experience Customer Journey Map Sentiment Analysis NPS 83

SugarCRM

NOVEMBER 27, 2020

When a business excels at customer communication, it provides a platform for answering questions, managing complaints, showing industry expertise, and keeping customers informed. SugarCRM offers an excellent tool to help your business manage customer communication, and it’s called SugarLive. What Is SugarLive?

Real Estate 26

Real Estate Machine Learning Start-ups Customer Service 26