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The Five Most Compelling Reasons to Automate your Call Center

Hodusoft

With intelligent automation solutions, you can automate repetitive manual tasks and relieve your employees from the burden of managing complex business operations. Automation is fast becoming one of the top priorities for businesses across the board and call centers are no exception. that agents need to perform daily.

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Sales performance management 101: Definition and strategies

Zendesk

But if you’re unfamiliar with this terminology and process, it can sound like just another string of business terms. In this article, we’ll unpack what sales performance management is, why it matters, and how to successfully implement this game-changing strategy into your business. What is sales performance management?

Sales 52
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The ultimate guide to sales opportunity management

Zendesk

CRM opportunity management. Plus, data entry—when performed by humans—is typically fraught with errors. That’s why many businesses choose to use a CRM opportunity management software platform. It reduces the amount of time, effort, and mistakes that are associated with human data entry.

Sales 98