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What is AI transparency? A comprehensive guide

Zendesk

According to our CX Trends Report, 75 percent of businesses believe that a lack of transparency could lead to increased customer churn in the future. Because AI as a service (AIaaS) providers make AI technology more accessible to businesses, ensuring AI transparency is more important than ever.

AI 52
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A beginner’s guide to generative AI for business

Zendesk

Recent technological breakthroughs have introduced generative AI to the masses, putting it on a faster track to popularity than the World Wide Web. Generative AI uses machine learning (ML) algorithms to analyze large data sets. It can also be customized, making it easy for businesses to apply AI how they prefer.

AI 52