SugarCRM

MARCH 28, 2024

In today’s competitive business landscape, enterprises can no longer afford to operate without clear goals and strategies in mind. How can CRMs help manufacturing companies develop cohesive and effective sales and customer engagement strategies? We’ll be sharing some insights below.

Manufacturing 26

Manufacturing CRM Sales Sentiment Analysis 26

Zendesk

MAY 3, 2021

The rapid acceleration of digital transformation in retail has revealed that many innovations we’ve become familiar with, like click and collect personal shopping, and proactive outreach, have fundamentally changed various aspects of consumer behavior. Manufacturing. How should manufacturers invest in CX? Healthcare.

CX 52

CX Manufacturing Entertainment Healthcare 52

Hodusoft

JULY 16, 2021

We break down the key differences for easy comprehension below: Phone versus omnichannel platform. While contact centers use omnichannel platforms, cutting across multiple channels. . Understanding the needs of customers, HoduCC has ingrained work from home tools for continuity in business operations and seamless customer support. .

Contact Center 52

Contact Center Social Media CRM Omnichannel 52

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132